Adventure-Ready Delivery: Getting Your Gear to You
At Mountaineering Store, we know that waiting for gear shouldn’t be the hardest part of your adventure. That’s why we’ve streamlined our delivery process to get your equipment to you as efficiently as possible, whether you’re prepping for a weekend getaway or a months-long expedition.
Global Shipping for Global Explorers
From our headquarters at 1009 Bungalow Road in Omaha to trailheads worldwide, we ship to most countries (excluding some Asian and remote regions). Wherever your adventures take you, we’ll do our best to get your gear there.
Your Shipping Options
Standard Shipping: $12.95
For adventurers who want their gear fast:
- Carriers: DHL or FedEx
- Processing: 1-2 business days
- Delivery: 10-15 days after shipping
- Best for: Time-sensitive trips or when you need tracking precision
Free Shipping on Orders Over $50
For budget-conscious explorers who can wait a little longer:
- Carrier: EMS
- Processing: 1-2 business days
- Delivery: 15-25 days after shipping
- Best for: Non-urgent orders and those stocking up for future adventures
What to Expect After You Order
- Order Processing: Our team packs each order with the same care we’d use for our own gear (1-2 business days)
- Shipping Notification: You’ll receive tracking information via email
- Customs: International orders may require customs clearance (additional fees are the customer’s responsibility)
Our Satisfaction Guarantee
If any item doesn’t meet your expectations, you have 15 days from delivery to initiate a return. We stand behind every tent, stove, and sleeping bag we ship.
Need Help With Your Order?
Our adventure-loving support team at [email protected] can answer any delivery questions. We’re here to help because we know your gear isn’t just products – it’s your ticket to unforgettable experiences under open skies.
Now that you know how we deliver, why not explore what we deliver? Check out our Camp Kitchen essentials or our Tents & Shelters collection to start your next adventure.